Purchase Order Terms & Conditions

North State Machine, Inc. Purchase Order Terms and Conditions

Introduction
The subcontractor/supplier shall provide NSM, its customers and regulatory authorities, access to the applicable areas of all facilities at any level of the supply chain involved in the order and to all applicable records to verify and determine quality of work, records and material including their quality systems.
 

The subcontractor/supplier shall provide necessary information, the facility and equipment to perform the required test, inspections and verifications. The subcontractor/supplier shall notify NSM if it is discovered after shipment that nonconforming products/services have been provided to NSM.
 

NSM must approve in writing any product/service that does not meet requirements as defined by the NSM Terms and Conditions. Verification by NSM or its customer does not release the subcontractor of the responsibility to provide acceptable product nor will it preclude subsequent rejection. Such certification shall not be used by the subcontractor as evidence of the effective control of quality. Suppliers are required to notify NSM in writing when there is significant change in product and / or process, changes of suppliers, as well as facility or organizational change such as company name or location.

Subcontractors/suppliers are required to flow down to their supply chain and all NSM requirements including regulatory and statutory, as defined in the NSM terms and Conditions.
 

Certification Requirements
The Seller shall be responsible for compliance with all certification requirements referenced throughout the terms and conditions, and maintenance of quality control records evidencing compliance with such requirements, regardless of whether work was performed by the Seller or lower-tier suppliers. The Seller shall maintain the information to create a “Certificate of Compliance” on demand, for a minimum of (10) years for “Material”, “Special Processes”, and “Parts”. The Seller shall make available to the Buyer evidence to support this certification upon request or audit.
 

Product Identification and Traceability
The Seller shall have traceability for all raw materials, processes of production, test data (lot#, material type, specifications and heat number) within all levels of the supply chain back to the original source. All traceability documentation/certifications (i.e. material, heat treat, finish, etc) must accompany each shipment and must be legible.
 

Inspection
The subcontractor/supplier shall provide a system for indicating the inspection status of the article throughout all stages of manufacture. Identification may be accomplished by means of any control devices that are attached to, or travel with the product.
 

Records
Inspection Records: Adequate records of inspection, test and gage calibration, and other quality control activities shall be maintained on file for a minimum of ten (10) years.
 
Disposal: Records shall be shredded at end of (10) years unless notified otherwise. Electronic records shall be deleted.
 

Supplier Evaluation Process
Records will be maintained on a continual basis regarding the performance of suppliers in the following categories: 1) On Time delivery, 2) Part or Delivery acceptance Rate, and 3) Proper Documentation. Corrective Actions will be requested if problems occur. If these fail to improve the condition, a supplier may be removed from the Approved Supplier List.
 

Warranties
Seller shall repair or replace any product, article or component part, thereof that is proved to be other than as herein warranted or give Buyer the monetary value of any such repair or replacement: provided however written notice of any claimed nonconformity or defect is given by seller within sixty (60) days after such nonconformity or defect is first discovered.
 

Repaired, replaced or corrected products or materials shall be warranted for longer than (12) months after the date of such correction or remaining warranty period.
 

Counterfeit
No supplier or sub-tier will use counterfeit or fraudulent material(s) in the delivered product. Documentation must be available that authenticates and provides traceability of the origin of all materials. The supplier shall notify the buyer as soon as it becomes aware of any Counterfeit Supplies or suspected Counterfeit Supplies which may arise during fulfillment of any purchase order.
 

FOD (Foreign Object Damage) Control
The seller shall ensure work is completed in a manner that minimizes the risk of foreign objects or material. This will include maintaining work areas, and the control of tools, parts, and materials in such a way as to minimize the risk of incorporating FOD.
 

Unethical Behaviors and Practices
Suppliers must be committed to the highest standards of ethical conduct when dealing with the company. Any and all forms of illegal or inappropriate activity, including, but not limited to, corruption, misrepresentation, extortion, embezzlement or bribery, are strictly prohibited. Each supplier should endeavor to deal fairly with the company and all employees. None should take unfair advantage of anyone through manipulation, concealment, abuse of privileged information, misrepresentation of material facts or any other unfair-dealing practice. Employees, subcontractors, agents or affiliates of Suppliers must act in a fair impartial manner and should avoid both real and perceived conflicts of interest in the business they conduct with or on behalf of the company
 

Qualification of Personnel
Seller shall ensure that the personnel performing operations of producing product per the terms and conditions are qualified to perform said operations.
 

NSM Quality Policy

North State Machine prides itself on providing excellent customer service and high quality products in a timely manner, all while providing a clean and safe workplace environment for its employees. North State Machine is committed to meeting or exceeding customer requirements with continual improvement.